AI-native support agents provide human‑like, multilingual help across every channel – focused on fast, accurate resolution.
Deliver consistent excellence at any volume. Efficiently manage 1k–10k+ daily interactions with enterprise‑grade AI support.
Live Chat
Use a single interface for all chat-based communication channels including websites, social messaging applications, and text/SMS.
Improve agent productivity and service consistency with AI chat-assisted responses and next-best-action recommendations.
Intelligent omnichannel routing uses this information to organize, prioritize, and deliver chats to the best agent for the job.
Call Center
Manage both inbound and outbound calls with AI-powered routing.
Seamlessly integrates with your CRM, helpdesk, and business tools.
Empower agents with real-time call insights — AI suggests responses, predicts intent, and auto-generates tickets.
Track, analyze, and optimize performance across every conversation.
Ticket
Automate ticket routing, assignment based on agent skills, workload, and based on customer sentiment.
Field service management, including scheduling,dispatching, labor tracking, and invoicing.
Reduced service penalties,allow you to meet service level agreements (SLAs),and all tools natively built into ticket.
Video calling
Lift customer engagement with voice and video APIs that create deeper connections.
High-quality calls thanks to Sendbird’s multi-region and low-latency cloud infrastructure.
+years
of customer service experience
x
Average ROI Customers achieved
%
conversation auto-resolution rate
%
Estimated cost savings
